Choose the Right Plan:

Free

$0

/month billed monthly

For individual creators

Standard

$49

/month billed monthly

For startups and smaller teams

Explore all features

Loved by 16,000+  Creators & Businesses

Liran Arbiv testimonial img
5 star icons in a row

Our team has benefited tremendously from using ruttl’s customer feedback tool. It has provided us with valuable insights into the bugs & queries faced by our customers and also helped us gather testimonials inside the same platform - enabling us to improve our overall experience. I highly recommend this tool to any business looking to prioritize customer satisfaction.

Liran Arbiv
Owner, CÉCA Studio
Read our customer stories
Lottie files logo
squadstack logo
razorpay logo
Adobe logo
Gartner logo
Atlassian logo

More than 16,000 creators and businesses across the world trust ruttl

IndividualBusinesses

Save 16%green underline

Free

$0

For individual creators

Get started

Standard

$49

For startups and smaller teams

Get started

Pro

$99

For teams that want unlimited benefits

Get started

Allowances

Messages & File HistoryMessages & File History

Free

7 days

Standard

Unlimited

Pro

Unlimited

AgentsFrontline support agents who communicate with your users in real-time.

Free

2

Standard

4

Pro

8 (Additional $10/agent)

ProjectsManage your product's OR site's customer feedback inside one project.

Free

Unlimited

Standard

Unlimited

Pro

Unlimited

CollaboratorsCollaborators can see all chats and workflow inside your project.

Free

Unlimited

Standard

Unlimited

Pro

Unlimited

GuestsGuests can add tickets without the need of signing up.

Free

Unlimited

Standard

Unlimited

Pro

Unlimited

LicensesThese licenses concern to members, who can add new projects and see all the existing projects inside your plan.

Free

1

Standard

1

Pro

1

Features

Live chatChat with your visitors/users live

Free

Standard

Pro

Collect feature requestsGather feature requests from your users within the chat interface

Free

Standard

Pro

Collect testimonialsGather testimonials from your users within the chat interface

Free

Standard

Pro

Report IssuesCollect annotated issues from your users/visitors.

Free

Standard

Pro

Support Dashboard Give your support agents an intuitive dashboard to interact with your users/visitors.

Free

Standard

Pro

Assign TicketsAssign chats or issues to your members with timelines.

Free

Standard

Pro

Customisations

Display messageThe initial message displayed to your users when they wish to chat/report issues.

Free

-

Standard

Pro

Reply timeCustomise the reply time shown on your chat widget's header.

Free

-

Standard

Pro

Chat avatarChange the avatar/profile image shown on your chat widget's header.

Free

-

Standard

Pro

Away messageChange the content of the message shown while your support agents are away.

Free

-

Standard

Pro

Collect users' email addressesGet the option to collect your users' email addresses.

Free

-

Standard

Pro

Chat topicsChoose between the available chat topics, or bring your own for your users to initiate the chat.

Free

-

Standard

Pro

Header ColourCustomise the colour of your chat widget's header as per your brand's colours.

Free

-

Standard

Pro

WidgetCustomise the colour of your chat widget as per your brand's colours.

Free

-

Standard

Pro

IconCustomise the icon, icon size, shape and position - how the closed chat widget will look like.

Free

-

Standard

Pro

Integrations

SlackGet notified of any new chats and issues in your preferred Slack channel.

Free

Standard

Pro

TrelloSend chats or issues as Trello cards to your preferred Trello board.

Free

Standard

Pro

AsanaAutomatically send chats or issues to your preferred asana project.

Free

Standard

Pro

JiraAutomatically send chats or issues to your preferred Jira project.

Free

Standard

Pro

ClickUpAutomatically send chats or issues to your preferred ClickUp project.

Free

-

Standard

-

Pro

ZapierChoose to integrate with 3000+ apps using Zapier.

Free

-

Standard

-

Pro

White Labelling

CNAMERun customer feedback on your preferred domain.

Free

-

Standard

-

Pro

Coming Soon...

Custom BrandingCustomise ruttl's logo, icon and colours to match with your brand.

Free

-

Standard

-

Pro

Coming Soon...

Support

Dedicated success managerReceive personalized support resolution from one of our team members.

Free

-

Standard

-

Pro

-

Live Customer Support Reach out to our support agents via live chat for any issues/bugs.

Free

Standard

Pro

Priority supportGet quicker dedicated access to our support team to resolve any of your issues on high priority.

Free

-

Standard

-

Pro

Are you an enterprise?

Enterprise

Streamline the process of customer feedback with unlimited support agents, run the support dashboard on your custom domain and customise it in your brand colours with our enterprise plan.

Enterprise Plan

Custom/month billed annually

Simplified customer feedback process for your enterprise

Save $144 🔥

30% OFF

Offer applicable on Yearly Pro Plan

copy
Save $36 🔥

20% OFF

Offer applicable on Yearly Standard Plan

copy
Save $27 🔥

15% OFF

Offer applicable on all monthly Plans

copy

Frequently Asked Questions

How does ruttl’s customer feedback primarily help my support team?

ruttl’s customer feedback helps you collect the following from your site visitors -
  1. Live chat
  2. Issue reporting
  3. Feature requests
  4. Testimonials

Contact Sales

Name

Work Email

Team Members

Contact Us