Choose the Right Plan:
Free
$0
/month/user- 1 project
- Messages & File History for 7 Days
- Basic Customization
- Upto 5 Users
- All Integrations
Pro
$7
/month/user- Unlimited Projects
- Unlimited Messages & File History
- Advanced Widget Customization
- Admin + upto 50 Users
- AI Bot
- Dedicated Success Manager
Team
$15
/month/user- All in Pro
- Admin users with project management abilities
- Centralised Project Management
- Dedicated Team Workspace
- SAML Support
Loved by 20,000+ Creators & Businesses
Our team has benefited tremendously from using ruttl’s customer feedback tool. It has provided us with valuable insights into the bugs & queries faced by our customers and also helped us gather testimonials inside the same platform - enabling us to improve our overall experience. I highly recommend this tool to any business looking to prioritize customer satisfaction.
More than 20,000 creators and businesses across the world trust ruttl
Allowances
ProjectsManage your product's OR site's customer feedback inside one project.
Free
1Standard
UnlimitedPro
UnlimitedMessages & File HistoryGet access to previous conversations.
Free
7 daysStandard
UnlimitedPro
UnlimitedUsersUsers consist of both agents and members inside your project. Agents chat with your website audience, while members can be from your dev/marketing team.
Free
Upto 5Standard
Upto 50Pro
Upto 100Features
Live chatChat with your visitors/users live
Free
Standard
Pro
Collect feature requestsGather feature requests from your users within the chat interface
Free
Standard
Pro
Collect testimonialsGather testimonials from your users within the chat interface
Free
Standard
Pro
Report IssuesCollect annotated issues from your users/visitors.
Free
Standard
Pro
Support Dashboard Give your support agents an intuitive dashboard to interact with your users/visitors.
Free
Standard
Pro
Assign TicketsAssign chats or issues to your members with timelines.
Free
Standard
Pro
Customisations
Display messageThe initial message displayed to your users when they wish to chat/report issues.
Free
-Standard
Pro
Reply timeCustomise the reply time shown on your chat widget's header.
Free
-Standard
Pro
Chat avatarChange the avatar/profile image shown on your chat widget's header.
Free
-Standard
Pro
Away messageChange the content of the message shown while your support agents are away.
Free
-Standard
Pro
Collect users' email addressesGet the option to collect your users' email addresses.
Free
-Standard
Pro
Chat topicsChoose between the available chat topics, or bring your own for your users to initiate the chat.
Free
-Standard
Pro
Header ColourCustomise the colour of your chat widget's header as per your brand's colours.
Free
-Standard
Pro
WidgetCustomise the colour of your chat widget as per your brand's colours.
Free
-Standard
Pro
IconCustomise the icon, icon size, shape and position - how the closed chat widget will look like.
Free
-Standard
Pro
Integrations
SlackGet notified of any new chats and issues in your preferred Slack channel.
Free
Standard
Pro
TrelloSend chats or issues as Trello cards to your preferred Trello board.
Free
Standard
Pro
AsanaAutomatically send chats or issues to your preferred asana project.
Free
Standard
Pro
JiraAutomatically send chats or issues to your preferred Jira project.
Free
Standard
Pro
ClickUpAutomatically send chats or issues to your preferred ClickUp project.
Free
-Standard
Pro
ZapierChoose to integrate with 3000+ apps using Zapier.
Free
-Standard
Pro
Support
Live Customer Support Reach out to our support agents via live chat for any issues/bugs.
Free
Standard
Pro
Dedicated success managerReceive personalized support resolution from one of our team members.
Free
-Standard
Pro
Priority supportGet quicker dedicated access to our support team to resolve any of your issues on high priority.
Free
-Standard
Pro
Are you an enterprise?
Streamline the process of customer feedback with unlimited support agents, run the support dashboard on your custom domain and customise it in your brand colours with our enterprise plan.
Enterprise Plan
Custom/month billed annually
Simplified customer feedback process for your enterprise
Frequently Asked Questions
- Live chat
- Issue reporting
- Feature requests
- Testimonials